[Woc-notify] Fwd: *CUSTOMER COMMITMENT-1-1022810067,1-1022810072.

Reza Latifzadeh - NOAA Federal reza.latifzadeh at noaa.gov
Mon Apr 13 11:34:59 UTC 2015


Fyi

Reza Latifzadeh
<~~~~~~~~~~~>
NOAA/NOC
3017130600
Noc at noaa.gov

Begin forwarded message:

*From:* "Yount, Michael" <Mike.Yount at Level3.com>
*Date:* April 13, 2015 at 7:32:56 AM EDT
*To:* Reza Latifzadeh - NOAA Federal <reza.latifzadeh at noaa.gov>, "
michael.w.mankarious at noaa.gov" <michael.w.mankarious at noaa.gov>, Tony Zhang <
tony.zhang at noaa.gov>
*Cc:* "Wolf, Justin" <Justin.Wolf at Level3.com>, "Yount, Michael" <
Mike.Yount at Level3.com>, "Custy, Linda" <Linda.Custy at Level3.com>
*Subject:* *FW: *CUSTOMER COMMITMENT-1-1022810067,1-1022810072.*

  Here is the information needed for the now activated circuit.



Thanks,

Mike Y. – 571-730-6472





*From:* l3svc.siebel at level3.com [mailto:l3svc.siebel at level3.com
<l3svc.siebel at level3.com>]
*Sent:* Wednesday, April 08, 2015 4:25 PM
*To:* Yount, Michael
*Subject:* *CUSTOMER COMMITMENT-1-1022810067,1-1022810072.



*Customer Commitment*

Stage 2: Customer Commitment
*Remaining stages:*
Stage 3: Order Process Update
Stage 4: Service Connection Notice

*Thank you for your recent order with Level 3 Communications. This letter
is to inform you that we have confirmed the Customer Commitment Date (CCD)
for this order to be 04/13/2015.*

This Customer Commit Date (CCD) has been established for the Service you
requested in the Customer Order referenced below. Our customer commitment
is to deliver your Service on or before the CCD.

We will perform those elements of delivery to enable us to achieve the CCD;
however, in some cases site readiness or other actions are required from
you to enable completion of Service delivery. If we are unable to complete
installation due to delay or inaction on your part, we may deliver an
Effective Bill Date notice and thereafter charges for the
Service will accrue which will appear on your first invoice following the
Service Commencement Date.

If you have any questions about any site readiness or other actions you
need to perform to enable us to achieve the CCD and assure you are ready
for the Service, please contact me as soon as possible. Our goal is to work
with you to achieve an exceptional Service delivery experience.

Customer Contact Name: TONY ZHANG
Customer Name: GOV0084
Customer Account Number: 1-34XZVZ

PON (Purchase Order Number):
Quote ID: Q1-1020216423
Service Term: Special
Order Number: 1-1022810067
Service ID: BCXD7012
Product Name: Level3 HSIP Logical Service
Bandwidth:
Service Loc A:
Service Loc Z:

Please review the service listed above and contact me if there are any
errors. The next stage of your order will include the progress of your
order as we work toward the customer commit date.

*Tools:*

*MyLevel3SM Customer Portal*

An industry-leading customer portal that gives you 24x7 online access to
account management tools to help you get the most of your Level 3 services.
Visit http://customerportal.level3.com

Already a user? Visit https://mylevel3.net to sign in.

*Customer Handbook*

Provides a reference to everything from order management to billing. It’s
available through MyLevel3SM or from anyone on your account team.

We appreciate the opportunity to provide you exceptional service and we
look forward to exceeding your expectations. Thank you for your business.


Best Regards,

*Linda Custy*

Customer Care Manager

Level 3 Communications LLC

1025 Eldorado Blvd

Broomfield, CO 80021

United States

Phone: 5717306549

E-mail: *linda.custy at level3.com <linda.custy at level3.com>*
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