[Woc-notify] [Ncep.list.ncepoutages] [Ncep.list.ncepnoc] Fwd: Networx Status TT SIM000000070911 DEPT OF COMMERCE NOAA NCE

[Danes Ordelus - NOAA Affiliate]

I contacted Joe byrely at 405-325-2271 and he said Century Link has not
updated him as well on this issue. We are currently on the phone with
Century Link and we will send an update Soon.

Danes Ordelus
Network Engineer
NWS_NCEP_NCO
[O] 301-683-3907 [C] 240-593-4941
danes.ordelus at noaa.gov

On Fri, May 15, 2015 at 12:12 PM, Richard Peats - NOAA Affiliate <
richard.peats at noaa.gov> wrote:

>
> ---------- Forwarded message ----------
> From: Richard Peats - NOAA Affiliate <richard.peats at noaa.gov>
> Date: Fri, May 15, 2015 at 12:06 PM
> Subject: Re: [Ncep.list.ncepnoc] Networx Status TT SIM000000070911 DEPT OF
> COMMERCE NOAA NCE
> To: NNWTTT at centurylink.com
> Cc: ncep.list.ncepnoc at noaa.gov
>
>
> On the Phone with Century Link Ethernet team, waiting to speak to Tier
> three
> first bit of information is that they are seeing errors from an address
> 930 S. Santa Fe Ave, unable to give more information at the moment.
>
>
>
> Richard
>
> On Thu, May 14, 2015 at 4:43 PM, <NNWTTT at centurylink.com> wrote:
>
>> CenturyLink Issue Notification
>>
>> Call back number: 1 866 472-6389, option 2 (1866-GSA-Networx)
>> Ticket Number: SIM000000070911
>> Ticket Date/Time: 2015-05-14 16:43:19.0 ET
>>
>> This issue is non-service affecting.  Please verify your equipment is
>> working with the alternate circuit.
>>
>> The details of the issue are:
>>
>> Contact name: NCEP NOC
>> Contact level: Service
>> Component id: ETH1000C2-17095306
>>
>> Customer name: DEPT OF COMMERCE NOAA NCE
>> To location: 120 DAVID L BOREN BLVD NORMAN OK 73072
>> Networx Inventory Code:
>> Agencies affected:
>> Services affected: ETHNET
>> Service level: Critical
>>
>> Ticket update:
>> Good day,
>> We have engaged our Ethernet Transport specialists for further review. We
>> will advise you of findings when they come available.
>> Thank you,
>> CenturyLink ETAC
>>
>> Check the Federal portal at https://controlnetworx.centurylink.com for
>> trouble ticket details and future status or call 1 866 472-6389, option
>> 2 (1866-GSA-Networx) if there are any questions.
>>
>> This message was sent by a system, not a person.  Do not reply to this
>> email as no one will respond.
>>
>> CenturyLink
>> _______________________________________________
>> NCEP.List.NCEPNOC mailing list
>> NCEP.List.NCEPNOC at lstsrv.ncep.noaa.gov
>> https://www.lstsrv.ncep.noaa.gov/mailman/listinfo/ncep.list.ncepnoc
>>
>
>
>
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