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<span><span style="font-family:arial,sans-serif;font-size:13px">NOAA</span><span style="font-family:arial,sans-serif;font-size:13px"> SSMC </span><span style="font-family:arial,sans-serif;font-size:13px">NOC</span><span style="font-family:arial,sans-serif;font-size:13px"> (NETWORK OPERATIONS CENTER)</span><br style="font-family:arial,sans-serif;font-size:13px">
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<span style="font-family:arial,sans-serif;font-size:13px">Outage</span><span style="font-family:arial,sans-serif;font-size:13px">: VPN Tunnel SSMC to Seattle</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">Outage</span><span style="font-family:arial,sans-serif;font-size:13px"> start: 9</span><span style="font-family:arial,sans-serif;font-size:13px"><span><span><span>:00AM EDT</span></span></span></span><span style="font-family:arial,sans-serif;font-size:13px">; 10<span><span>/04/2013</span></span></span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">Outage</span><span style="font-family:arial,sans-serif;font-size:13px"> end: 1:05PM EDT; 10/04/2013</span><br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">Status: Resolved</span><br style="font-family:arial,sans-serif;font-size:13px">
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</span> <div><div><span><span style="font-family:arial,sans-serif;font-size:13px">Outage</span><span style="font-family:arial,sans-serif;font-size:13px"> Description:</span><br></span></div><div><span>We received an alert that the SSMC to Seattle VPN Tunnel was Down.<br>
</span></div></div><div><strong>RESOLVED</strong></div><div> </div><div>The NOAA NOC in working with NWAVE was able to clear the VPN tunnel line traffic and re-establish the secure tunnel connection back to SSMC.</div><div>
</div><span><div><span style="font-family:arial,sans-serif;font-size:13px">If you have any questions or concerns regarding this issue, please</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">reference ticket #24888 and contact the </span><span style="font-family:arial,sans-serif;font-size:13px">NOC</span><span style="font-family:arial,sans-serif;font-size:13px"> either by email</span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">(</span><a style="font-family:arial,sans-serif;font-size:13px" href="mailto:noc@noaa.gov" target="_blank"><span style="color:rgb(34,34,34)">noc</span><font color="#0066cc">@</font><span style="color:rgb(34,34,34)">noaa</span><font color="#0066cc">.gov</font></a><span style="font-family:arial,sans-serif;font-size:13px">) or by phone </span><a style="font-family:arial,sans-serif;font-size:13px" href="tel:%28301-713-0600" target="_blank" value="+13017130600"><font color="#0066cc">(301-713-0600</font></a><span style="font-family:arial,sans-serif;font-size:13px">).</span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><span style="font-family:arial,sans-serif;font-size:13px">Thank You,</span></div><div><span style="font-family:arial,sans-serif;font-size:13px"></span><br style="font-family:arial,sans-serif;font-size:13px">
<span style="font-family:arial,sans-serif;font-size:13px">The </span><span style="font-family:arial,sans-serif;font-size:13px">NOAA</span><span style="font-family:arial,sans-serif;font-size:13px"> </span><span style="font-family:arial,sans-serif;font-size:13px">NOC</span><span style="font-family:arial,sans-serif;font-size:13px"> Staff</span><br style="font-family:arial,sans-serif;font-size:13px">
<a style="font-family:arial,sans-serif;font-size:13px" href="http://www.noc.noaa.gov/contacts.html" target="_blank"><font color="#0066cc">http://www.</font><span style="color:rgb(34,34,34)">noc</span><font color="#0066cc">.</font><span style="color:rgb(34,34,34)">noaa</span><font color="#0066cc">.gov/</font><font color="#0066cc">contacts.html</font></a></div>
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