[Woc-outages] OPEN - TID: 806040122 - Other - DEST HOST Connectivity between NCEP and NSSL Down

NCO toc.nwstg at noaa.gov
Mon Jun 4 12:12:04 UTC 2018


Ticket Properties
Ticket Number: 806040122
Opened: 2018-06-04 08:41:46
Status: OPEN
Category: Other

Description: [Woc-outages] DEST HOST Connectivity between NCEP and NSSL Down

2018-06-04 12:11:54 GMT @1210Z - NCO/OMB received an email from (SE) stating SDM, we're taking a look. (idt) 

2018-06-04 08:47:55 GMT @0846Z - Email received from SDHS/WOC support states:NOAA SDM,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

<b>Ticket ID:</b>EKK-770-74705
<b>Subject:</b>DEST HOST Connectivity between NCEP and NSSL Down
<b>Department:</b>WOC - Unassigned Queue
<b>Type:</b>Issue
<b>Status:</b>Open
<b>Priority:</b>Standard

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Kind regards,

SDHS/WOC Support

(idt) 

2018-06-04 08:41:46 GMT @0840Z - NCO/OMB received an email from NOAA SDM statingHello, We are seeing connectivity issues between NSSL and NCEP. We are unable to connect to the following remote server host...

<pre class="fr-tag"><img src="https://ci5.googleusercontent.com/proxy/ILLn-A6UCGWz7B54pT7bXVwFn4R8HgbJdck4tm-hyV3pl3CuVtctFXSVnfp0tV9WojF7_l5CwwiZCA=s0-d-e1-ft#http://bb.ncep.noaa.gov/gifs/red.gif" alt="red" width="16" border="0" height="16" class="fr-dii fr-fin fr-tag"> 129.15.96.196 No connectivity to remote server at NSSL.</pre> 

We are also seeing intermittent flags for Halaska due to this connectivity issue. In most cases this is an issue at NSSL. Could your support staff please investigate.


Thank you


Randy
(idt)





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