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<font face="Verdana, Arial, Helvetica" size="2">NCO,<br />
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<b>Ticket ID: </b>GAJ-569-54959<br />
<b>Subject: </b>OPEN - TID: 806040122 - Other - [Woc-outages] DEST HOST Connectivity between NCEP and NSSL Down<br />
<b>Department: </b>WOC - Unassigned Queue<br />
<b>Type: </b>Issue<br />
<b>Status: </b>Open<br />
<b>Priority: </b>Standard<br />
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Kind regards,<br />
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Ticket summary:
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<b>NCO: </b><br><br><font face="Verdana, Arial, Helvetica" color="#222" size="2">Ticket Properties<br />
Ticket Number: 806040122<br />
Opened: 2018-06-04 08:41:46<br />
Status: OPEN<br />
Category: Other<br />
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Description: [Woc-outages] DEST HOST Connectivity between NCEP and NSSL Down<br />
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2018-06-04 08:47:55 GMT @0846Z - Email received from SDHS/WOC support states:NOAA SDM,<br />
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Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.<br />
<br />
<b>Ticket ID:</b>EKK-770-74705<br />
<b>Subject:</b>DEST HOST Connectivity between NCEP and NSSL Down<br />
<b>Department:</b>WOC - Unassigned Queue<br />
<b>Type:</b>Issue<br />
<b>Status:</b>Open<br />
<b>Priority:</b>Standard<br />
<br />
You can check the status of or update this ticket online at the link below. If you are a first time user, after clicking the link, select "Lost password." You will then be prompted to enter your email address and CAPTCHA verification. After submitting this information, an email will be sent to you to set your password. Support Ticket Link:<a href="https://support.rdc.noaa.gov/kayako/index.php?/Tickets/Ticket/View/EKK-770-74705">https://support.rdc.noaa.gov/kayako/index.php?/Tickets/Ticket/View/EKK-770-74705<br />
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Kind regards,<br />
<br />
SDHS/WOC Support<br />
<br />
(idt) <br />
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2018-06-04 08:41:46 GMT @0840Z - NCO/OMB received an email from NOAA SDM statingHello, We are seeing connectivity issues between NSSL and NCEP. We are unable to connect to the following remote server host...<br />
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129.15.96.196 No connectivity to remote server at NSSL. <br />
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We are also seeing intermittent flags for Halaska due to this connectivity issue. In most cases this is an issue at NSSL. Could your support staff please investigate.<br />
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Thank you<br />
<br />
Randy<br />
(idt)<br />
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