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<font face="Verdana, Arial, Helvetica" size="2">Steven Esbrandt - NOAA Affiliate,<br />
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<b>Ticket ID: </b>UQS-878-67544<br />
<b>Subject: </b>RESOLVED: WOC Norman Site Event 2018-06-26<br />
<b>Department: </b>WOC - Unassigned Queue<br />
<b>Type: </b>Issue<br />
<b>Status: </b>Open<br />
<b>Priority: </b>Standard<br />
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Support Ticket Link:
<a href="https://support.rdc.noaa.gov/kayako/index.php?/Tickets/Ticket/View/UQS-878-67544" target="_blank">https://support.rdc.noaa.gov/kayako/index.php?/Tickets/Ticket/View/UQS-878-67544</a><br />
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Kind regards,<br />
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SDHS/WOC Support<br /><br /><br />
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Ticket summary:
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<b>Steven Esbrandt - NOAA Affiliate: </b><br><br><font face="Verdana, Arial, Helvetica" color="#222" size="2">Problem:<br />
On 2018-06-26 at ~22:00 ET, the WOC began experiencing network connectivity<br />
problems with our Norman, OK data center.<br />
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Impact:<br />
Replication of data to the the Norman, OK data center is unavailable at<br />
this time. All other services are functioning properly.<br />
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Resolution:<br />
A failed server was rebooted and all services were restored at ~10:30ET on<br />
2018-06-27.<br />
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Points of Contact:<br />
NOAA WOC - <a href="mailto:woc@noaa.gov">woc@noaa.gov</a><br />
NOAA WOC Web Admins - <a href="mailto:woc-outages@list.woc.noaa.gov">woc-outages@list.woc.noaa.gov</a><br />
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Helpdesk: <a href="https://support.rdc.noaa.gov/kayako/index.php?" target="_blank">https://support.rdc.noaa.gov/kayako/index.php?</a><br />
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