<div dir="ltr">Good Morning Doug,<div><br></div><div>I believe our technical teams have been in communication with each other, but will ask our team to provide daily email updates to all stakeholders. Would that be sufficient?</div><div><br></div><div>Let me get an update from the team and we will get back with you in the next hour.</div><div><br></div><div>Thanks.<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="color:rgb(192,192,192);font-size:x-small">______________________________</span></div><div><p style="margin:0in 0in 0pt"><span style="background-color:rgb(255,255,255);color:rgb(102,102,102);font-family:arial,sans-serif;font-size:x-small">Stefan Leeb, MBA, PMP, CISSP</span></p><p style="margin:0in 0in 0pt"></p><div style="font-family:arial,sans-serif;background-color:rgb(255,255,255)"><font color="#666666" size="1">Systems Development and Hosting Services Branch Chief</font></div><div style="font-family:arial,sans-serif;background-color:rgb(255,255,255)"><font color="#666666" size="1">Service Delivery Division</font></div><div style="font-size:13px;color:rgb(136,136,136);font-family:arial,sans-serif;background-color:rgb(255,255,255)"><span style="color:rgb(102,102,102);font-size:x-small">NOAA Office of the Chief Information Officer</span><br></div><div style="font-size:13px;color:rgb(136,136,136);font-family:arial,sans-serif;background-color:rgb(255,255,255)"><font size="1" color="#666666">U.S. Department of Commerce</font></div><div style="font-size:13px;color:rgb(136,136,136);font-family:arial,sans-serif;background-color:rgb(255,255,255)"><a value="+13016285737" style="font-size:x-small;color:rgb(17,85,204)">240-429-0619</a><span style="color:rgb(102,102,102);font-size:x-small"> cell</span><br></div><div style="font-size:13px;color:rgb(136,136,136);font-family:arial,sans-serif;background-color:rgb(255,255,255)"><font size="1" color="#666666"><a href="mailto:stefan.leeb@noaa.gov" style="color:rgb(17,85,204)" target="_blank">stefan.leeb@noaa.gov</a></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 4, 2019 at 9:34 AM doug fenderson - NOAA Federal <<a href="mailto:doug.fenderson@noaa.gov">doug.fenderson@noaa.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div style="direction:ltr">Stefan,</div>
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<div style="direction:ltr">We need multiple updates a day on the work towards resolution for the issues on WPC website and the sync to ITC2. We heard no update yesterday from your staff. We also now have folks hitting ITC2 and getting an old outdated site. </div>
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<div style="direction:ltr">For you knowledge we have multiple servers we sync with and all show the same issue communicating to ITC2. </div>
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<div style="direction:ltr">Sent from my iPhone</div>
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<div style="direction:ltr">Doug Fenderson</div>
<div style="direction:ltr">Infrastructure and Web Services Branch Chief</div>
<div style="direction:ltr">DOC/NOAA/NWS/NCEP Central OPS</div>
<div style="direction:ltr">Office: (301) 683-3901</div>
<div style="direction:ltr">Cell: (301) 310-6291</div>
<div style="direction:ltr">Email: <a href="mailto:doug.fenderson@noaa.gov" target="_blank">doug.fenderson@noaa.gov</a></div>
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<div id="gmail-m_-2745969278759936901divRplyFwdMsg" dir="dir="ltr""><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> <a href="mailto:woc-outages-bounces@list.woc.noaa.gov" target="_blank">woc-outages-bounces@list.woc.noaa.gov</a> on behalf of SDHS/WOC Support <<a href="mailto:kayako.woc@noaa.gov" target="_blank">kayako.woc@noaa.gov</a>><br>
<b>Sent:</b> Thursday, May 31, 2018 10:59<br>
<b>To:</b> <a href="mailto:stefan.leeb@noaa.gov" target="_blank">stefan.leeb@noaa.gov</a><br>
<b>Cc:</b> <a href="mailto:woc-outages@list.woc.noaa.gov" target="_blank">woc-outages@list.woc.noaa.gov</a>; <a href="mailto:woc@noaa.gov" target="_blank">woc@noaa.gov</a>; <a href="mailto:woc-notify@list.woc.noaa.gov" target="_blank">woc-notify@list.woc.noaa.gov</a><br>
<b>Subject:</b> [Woc-outages] [#FLK-652-50960]: Re: WOC Failover Test Event 2018-05-31
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====== Please reply above this line ====== <br>
<br>
<font face="Verdana, Arial, Helvetica" size="2">Stefan Leeb - NOAA Federal,<br>
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Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.<br>
<br>
<b>Ticket ID: </b>FLK-652-50960<br>
<b>Subject: </b>Re: WOC Failover Test Event 2018-05-31<br>
<b>Department: </b>WOC - Unassigned Queue<br>
<b>Type: </b>Issue<br>
<b>Status: </b>Open<br>
<b>Priority: </b>Standard<br>
<br>
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<br>
Kind regards,<br>
<br>
SDHS/WOC Support<br>
<br>
<br>
-- <br>
Ticket summary:
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<b>Stefan Leeb - NOAA Federal: </b><br>
<br>
<font face="Verdana, Arial, Helvetica" color="#222" size="2">Excellent! Well done!<br>
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______________________________<br>
<br>
Stefan Leeb, MBA, PMP, CISSP<br>
<br>
Data Center Program Manager<br>
Service Delivery Division<br>
NOAA Office of the Chief Information Officer<br>
U.S. Department of Commerce<br>
301-628-5709 ofc<br>
240-429-0619 cell<br>
<a href="mailto:stefan.leeb@noaa.gov" target="_blank">stefan.leeb@noaa.gov</a><br>
<br>
On Thu, May 31, 2018 at 10:04 AM, Adam Stephens - NOAA Federal <<br>
<a href="mailto:adam.stephens@noaa.gov" target="_blank">adam.stephens@noaa.gov</a>> wrote:<br>
<br>
> The event completed with no site outages reported during the window.<br>
><br>
> Thanks,<br>
> Adam<br>
><br>
> On Tue, May 29, 2018 at 3:09 PM, Adam Stephens - NOAA Federal <<br>
> <a href="mailto:adam.stephens@noaa.gov" target="_blank">adam.stephens@noaa.gov</a>> wrote:<br>
><br>
>> On 2018-05-31 at 09:00 EDT, the WOC will be testing automatic failover of<br>
>> our web farms. The WOC Boulder web farm will be temporarily out of service<br>
>> during the test, during which time the WOC's other web farms are expected<br>
>> to function normally and handle the load.<br>
>><br>
>> There is no expectation of site outages or other noticable differences,<br>
>> other than possible hiccups for a brief time while the failover takes<br>
>> place, and the testing will conclude no later than 10:00 EDT.<br>
>><br>
>> We will be watching to resolve any unexpected issues if they should occur.<br>
>><br>
>> Points of Contact:<br>
>> NOAA WOC - <a href="mailto:woc@noaa.gov" target="_blank">woc@noaa.gov</a><br>
>> NOAA WOC Web Admins - <a href="mailto:woc-outages@list.woc.noaa.gov" target="_blank">woc-outages@list.woc.noaa.gov</a><br>
>><br>
>> Thanks<br>
>> --<br>
>> Adam Stephens | US Department of Commerce<br>
>> National Oceanic & Atmospheric Administration | Office of the Chief<br>
>> Information Officer<br>
>> WOC Technical Team Lead, Service Delivery Division, WOC (Web Operations<br>
>> Center)<br>
>> 1315 East West Highway | Silver Spring, MD 20910<br>
>> <<a href="https://maps.google.com/?q=1315+East+West+Highway+%7C+Silver+Spring,+MD+20910&entry=gmail&source=g" target="_blank">https://maps.google.com/?q=1315+East+West+Highway+%7C+Silver+Spring,+MD+20910&entry=gmail&source=g</a>><br>
>> | SSMC III<br>
>> 202-253-5705 | <a href="mailto:adam.stephens@noaa.gov" target="_blank">adam.stephens@noaa.gov</a><br>
>><br>
><br>
><br>
><br>
> --<br>
> Adam Stephens | US Department of Commerce<br>
> National Oceanic & Atmospheric Administration | Office of the Chief<br>
> Information Officer<br>
> WOC Technical Team Lead, Service Delivery Division, WOC (Web Operations<br>
> Center)<br>
> 1315 East West Highway | Silver Spring, MD 20910<br>
> <<a href="https://maps.google.com/?q=1315+East+West+Highway+%7C+Silver+Spring,+MD+20910&entry=gmail&source=g" target="_blank">https://maps.google.com/?q=1315+East+West+Highway+%7C+Silver+Spring,+MD+20910&entry=gmail&source=g</a>><br>
> | SSMC III<br>
> 202-253-5705 | <a href="mailto:adam.stephens@noaa.gov" target="_blank">adam.stephens@noaa.gov</a><br>
><br>
<br>
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