[Woc-notify] NOC Outage Notification - ITC Losing Power - Update

[Francois Ntowo]

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NOAA SSMC NOC (NETWORK OPERATIONS CENTER)
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Outage: ITC Power Outage
Outage start: 04:20 PM EDT; 07/11/2012

Status: Investigation ongoing
Ticket # 20643
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Outage Description:

AT 16:20 the ITC lost street power for its high-voltage service.
Initial diagnosis is that a power transient during this failure caused 
two of the three PDU's supplying power to the computer room to suffer a 
flipping of their main breakers.
Most computers at the ITC suffered a power outage.
All PDUs have been restored, and the ITC is now on generator power.
Pepco is unable to supply an ETA on the outage.
ITC staff are working to restore the servers.

Impacted Area:
Traffic to and from ITC

If you have any questions or concerns regarding this issue, please
reference ticket# 20643
and contact the NOC either by email (noc at noaa.gov) or by phone
(301-713-0600).

Thank You,
The NOAA NOC Staff http://www.noc.noaa.gov/contacts.html